Which approach helps reduce tension in interviews?

Maintaining eye contact during interviews is a crucial approach to reducing tension. Establishing eye contact creates a sense of connection and trust between the interviewer and the interviewee, fostering an atmosphere of openness and engagement. It signals attentiveness and respect, allowing the interviewee to feel more comfortable and valued in the conversation. This nonverbal communication can also help to ease anxiety, making it easier for both parties to communicate effectively and address relevant topics without discomfort.

On the other hand, being abrupt, forgetting names, or introducing unsolicited topics can create confusion or discomfort, potentially escalating tension rather than alleviating it. These behaviors can make an interviewee feel disrespected or ignored, undermining the purpose of a productive dialogue. Maintaining eye contact stands as an effective method for building rapport and ensuring a smoother interaction in interview settings.