Which action is NOT one of the three basic actions to take in the Convince Step?

In the Convince Step of effective communication or persuasion, the focus is on establishing credibility and fostering trust in the claims being presented. Making promises is not considered one of the three basic actions because it does not provide substantiated evidence or support for the argument being made. Instead, this step emphasizes actions such as proving claims through data or facts, providing witnesses to back up those claims, and justifying the commitment that is being asked from the audience.

By proving claims, one offers concrete evidence or reliable information that strengthens the argument. Providing witnesses introduces third-party affirmations or endorsements that can further validate the claims being made. Justifying the commitment outlines the rationale behind taking a specific action, underlining its benefits and importance. Each of these actions aims to build a robust, credible foundation for persuading the audience.