What do agitation questions aim to achieve during a recruiting interview?

Agitation questions are designed to provoke thought and emotional engagement from the applicant by encouraging them to reflect on their feelings and reactions to certain scenarios or challenges. This approach can help the recruiter gauge the applicant's motivation and personal investment in the opportunity being discussed. By discussing emotional responses, it opens up a dialogue that can reveal deeper insights into the applicant’s values and aspirations, which is crucial in determining their fit for the role or service being offered.

While confirming knowledge, summarizing qualifications, or presenting benefits are important aspects of the interview process, they do not engage the applicant on a personal or emotional level as agitation questions do. This emotional engagement can ultimately lead to a more meaningful conversation and assessment of the applicant's suitability for service.